Authkey Pricing Explained: WhatsApp, SMS, RCS, Voice & Email

Summarise this post with AI:

Authkey provides four Pricing plans to start with i.e. Starter, Pro, Business and Scale. 

A startup business looking to send first customer messages or an established business managing high-volume communication, Authkey provides plans and capabilities designed around different stages of growth.

And getting started is simple:

Your first 30 days are FREE.

You can start using the Authkey with just a signup. You can explore the platform and its capabilities before committing to a paid monthly platform plan.

The First 30 days are free of cost. There is no platform free for the new users. 

Your First 30 Days Are FREE

No platform fee for new users.

Sign up today and start exploring Authkey with 30 days of free platform access.

Start Your 30 Days Free →

Pricing Plans: Starter, Pro, Business and Scale

Authkey offers four plans designed to businesses at different stages of growth:

Starter
₹1,000
per month
Get Started →
Pro
₹2,500
per month
Get Started →
Scale
₹10,000
per month
Get Started →

Each plan provides access to the Authkey platform, while higher plans offer additional capabilities for businesses with more advanced customer communication requirements.

Lets understand each plan one by one in depth and go through what features are included in each plan.

Starter — ₹1,000/month

The Starter plan is designed for businesses beginning their journey with a business communication platform.

Get Started →

Best Suited For

  • Startups
  • Small businesses
  • Businesses starting with WhatsApp and SMS
  • Teams testing an omnichannel communication platform

What You Get

  • All Channels: WhatsApp, SMS, Voice, Email & RCS
  • Full Platform Access
  • Dedicated User Dashboard
  • Channel Reports
  • Free WhatsApp Chat Widget / WhatsApp Button
  • AI Chat Agent as an add-on
  • Human Agent as an add-on
  • Pay-as-you-use communication
Platform Fee Waiver: ₹1,000 platform fee is waived when monthly usage billing crosses ₹10,000.

Pro — ₹2,500/month

The Pro plan is designed for growing businesses that need more capabilities as their customer communication requirements increase.

Get Started →

Best Suited For

  • Growing businesses
  • Marketing teams
  • Customer-support teams
  • Businesses expanding their communication channels

What You Get

  • Everything in Starter, plus
  • All Channels: WhatsApp, SMS, Voice, Email & RCS
  • Free WhatsApp Chat Widget
  • Pay-as-you-use communication
  • AI services available as add-ons
  • 3 Human Agent seats
  • AI Chat Agent available as an add-on

Business — ₹5,000/month

The Business plan is designed for organizations with more advanced customer communication requirements.

Get Started →

Best Suited For

  • Established businesses
  • Larger customer-support teams
  • Businesses using multiple communication channels
  • Companies adopting AI-powered customer engagement

What You Get

  • Everything in Pro, plus
  • 1 AI Chat Agent included
  • White-labelled WhatsApp Chat Widget
  • AI-powered customer engagement
  • 5 Human Agent seats
  • 5 million AI tokens/month
  • Access to all supported channels
Included AI Usage: 5 million AI tokens are included every month. Additional tokens can be purchased separately.

Scale — ₹10,000/month

The Scale plan is designed for businesses operating at a larger level and looking for a broader customer communication infrastructure.

Get Started →

Best Suited For

  • Large businesses
  • High-growth companies
  • Larger customer communication teams
  • Businesses requiring advanced communication capabilities

What You Get

  • Everything in Business, plus
  • 1 AI Chat Agent included
  • White-labelled WhatsApp Chat Widget
  • Advanced customer engagement capabilities
  • 7 Human Agent seats
  • 5 million AI tokens/month
  • Complete widget analytics
  • Built for Scale: Advanced tools for larger customer-support, sales and engagement teams

Compare Authkey Plans

Before choosing a plan, it’s important to understand how the different plans compare.

Feature Starter Pro Business Scale
Monthly Platform Fee ₹1,000 ₹2,500 ₹5,000 ₹10,000
First 30 Days Platform Fee Free Free Free Free
Best Suited For Startups & Small Businesses Growing Businesses Established Businesses Large & High-Growth Businesses
WhatsApp
SMS
Voice
Email
RCS
Channel Billing Pay as you use Pay as you use Pay as you use Pay as you use
Human Agent Seats Add-on 3 5 7
AI Chat Agent Add-on Add-on 1 Included 1 Included
AI Tokens Add-on Add-on 5M/month 5M/month
WhatsApp Chat Widget Free Free White-labelled White-labelled
Authkey Branding on Widget Yes Yes No No
Widget Analytics
AI-Powered Customer Engagement Add-on Add-on
Advanced Customer Engagement
Platform Fee Waiver If usage > ₹10,000 If usage > ₹10,000 If usage > ₹10,000 If usage > ₹10,000
Choose Your Plan Get Started → Get Started → Get Started → Get Started →

Understand Your Total Cost

When comparing communication platforms, looking only at the monthly platform fee can be misleading.

Your total cost can consist of:

Platform Fee Plan & platform access
+
Add-ons Optional capabilities
+
Channel Usage Pay as you use
=
Total Cost Your actual communication cost

The total cost you will pay depends upon the few factors as:

  1. Plan You have selected for your business.
  2. Addon you have selected.
  3. Channel You are using like SMS, Voice, Email, WhatsApp, & RCS.
  4. Total of all these will be paying off total.
  5. These billings are done through the prepaid wallet in your Authkey Account.

First 30 Days: Platform Fee Free

Your first 30 days are free from platform fees. During this period, you only pay for your actual channel usage. Applicable taxes are charged separately.

Example:

If you are on the Starter plan (₹1,000/month) and send 1,000 SMS during your first 30 days, with an SMS rate of ₹0.18 per SMS:

  • SMS Usage: 1,000 × ₹0.18 = ₹180
  • Platform Fee: ₹0
  • GST @ 18%: ₹32.40
  • Total payable: ₹212.40

From the second month, the regular ₹1,000 platform fee will be added to your channel usage charges.

For example, if you use the same 1,000 SMS in the second month:

₹1,000 Platform Fee + ₹180 SMS Usage + applicable GST.

In the next section we will learn for the channel fee .

Explore Channel Pricing

1. SMS Pricing

SMS Pricing

Country-wise SMS Pricing

Check SMS rates by country and find the right pricing for your messaging requirements.

2. WhatsApp Pricing

WhatsApp Pricing

Explore WhatsApp Pricing

Check country-wise WhatsApp message pricing and understand the costs for Marketing, Utility and Authentication messages.

3. Voice Pricing

Voice Pricing

Explore Voice Call Pricing

Check flexible voice call pricing and choose the call volume that fits your business communication needs.

4. Email Pricing

Email Pricing

Explore Email Pricing

Check flexible pay-as-you-go email pricing and choose the email volume that fits your business needs.

5. RCS Pricing

The RCS pricing is varies between 28 paise to 35 paise per message.

RCS Pricing

Explore RCS Pricing

Check simple and transparent RCS pricing and find the right option for your business messaging needs.

Add-ons Pricing

Businesses don’t always need to move to a higher plan just because they need one additional feature.

That’s where add-ons can provide additional flexibility.

For example:

If you are using the Pro plan which do not has AI agent. You need not to move to Business/Scale plan just for it. So you can add AI agent as a add-on.

WhatsApp Chatbot

Build WhatsApp Chatbots Without Coding

Create powerful drag-and-drop WhatsApp chatbots yourself or use AI to design complete chatbot flows with a simple prompt.

3 Drag & Drop Chatbots Cart Management Shopify Integration QR & Meta Ads Triggers Catalog & Product Sharing 3 Free AI Generations
₹2,500
Per Month
For 3 WhatsApp Chatbots
Get Started
WhatsApp AI Agent

AI That Understands Your Business

An AI agent on WhatsApp that deeply understands your business and replies just like a human, 24×7.

1,000 AI Messages / Month Long-term User Memory No-code Builder Knowledge Base Q&A 500 Free AI Messages Tool Calling & API Integrations
₹1,999
Per Month
Includes 1,000 AI Messages
Get Started
WhatsApp Chat Widget

Turn Website Visitors Into WhatsApp Conversations

Use the free WhatsApp Chat button on your website to capture leads or give visitors a direct way to start a conversation with your business.

Remove Authkey Branding – ₹300 Analytics – ₹300
₹500
Per Month
Branding + Analytics
Get Started

Start With What You Need. Scale When You Need More.

Authkey does not bound you. You can change your plan anytime.

Your communication requirements today may not be the same six months from now.

You might begin with SMS and WhatsApp.

Then your business grows.

You add:

  • More customer conversations
  • More team members
  • More channels
  • Automation
  • AI agents
  • Advanced customer engagement

Authkey’s pricing structure provides a clear progression:

Starter → Pro → Business → Scale

This gives businesses a straightforward path from getting started to building a larger customer communication operation.

Startup Business Plan

Give Your Startup the Communication Advantage

Get ₹2,500 in free communication credits, free onboarding and access to WhatsApp, SMS, Voice, Email and RCS APIs. Start building, testing and scaling your customer communication with Authkey.

₹2,500 Free Credits Free Onboarding WhatsApp API SMS & Voice RCS & Email APIs
₹2,500
Free Communication Credits
For eligible startups
Explore Startup Plan
Get Started with Authkey

Ready to Get Started?

Start a better conversation with Authkey.

Choose the plan that fits your current requirements and scale your communication as your business grows.

Frequently Asked Questions

1. What are Authkey’s pricing plans?

Authkey offers four main platform plans: Starter, Pro, Business, and Scale, priced at ₹1,000, ₹2,500, ₹5,000, and ₹10,000 per month respectively.

2. Is Authkey free for the first 30 days?

Yes. Authkey offers the first 30 days free of platform fees. Applicable communication or channel charges may still apply.

3. What is included in an Authkey plan?

Depending on your plan, Authkey provides access to communication channels and capabilities including WhatsApp, SMS, RCS, Voice, Email, Human Chat Agents, AI Chat Agents, APIs, and other customer engagement capabilities.

4. Are WhatsApp messaging charges included in the monthly platform fee?

No. WhatsApp messaging charges are separate from the Authkey platform fee and are governed by the applicable Meta pricing.

5. Does Authkey support SMS?

Yes. SMS is one of the communication channels supported by Authkey.

6. Does Authkey support RCS?

Yes. Authkey supports RCS as part of its omnichannel communication platform.

7. Can I use Voice and Email with Authkey?

Yes. Authkey provides Voice and Email capabilities alongside WhatsApp, SMS, and RCS.

8. Does Authkey offer AI Chat Agents?

Yes. Authkey provides AI Chat Agent capabilities, with availability and included capacity depending on the selected plan.

9. Can I add additional capabilities to my plan?

Yes. Available add-ons can be used to extend your platform capabilities based on your requirements.

10. What happens to my Authkey account balance if I stop using Authkey for a few months?

If you stop using Authkey for a few months, your prepaid account balance remains the same. Applicable monthly plan and add-on charges will be deducted from your prepaid balance during that period.

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