Authkey vs WATI: Pricing and Features

Are you currently using WATI Business API or looking for an alternative? Many users are searching for WATI alternatives due to its higher costs. Offering competitive pricing and advanced features to enhance customer engagement and grow your business, Authkey is the right platform for WhatsApp Business,

In this article, we’ll explore how Authkey offers better pricing than WATI and delivers more benefits than other competitors. You’ll understand what additional advantages Authkey provides, by the end.

Authkey WhatsApp Business Platform

Authkey offers a multi-channel API that integrates various communication channels, including SMS, WhatsApp, Voice, and Email. As an official Meta technology partner, Authkey delivers enhanced features and superior customer support. With over 200 active customers, Authkey has helped businesses increase customer engagement and sales growth by up to 5x through WhatsApp features and chatbot support. Here are some key benefits of using Authkey:

Multi-Channel Integration: Unlike WATI, which only supports WhatsApp, Authkey allows you to connect with customers across multiple channels, improving user experience. With Authkey, you can use fallback and parallel message sending to reach customers on every platform, manage all channels through a single platform, and access instant reports.

Easy API Integration: Authkey offers a simple, single API for all channels, making integration with your CRM or system easy. This saves development costs and time while automating business tasks and syncing across all channels seamlessly.

ChatBot Support: Set up triggers, automate replies, and design bot structures with ease. Utilize versatile message templates for seamless user interactions and effective sales pipelines. Customize standard flows for real-time notifications, auto-replies, and more.

Why Authkey is the Best WATI Alternative

Authkey has emerged as a strong alternative to WATI, offering broader channel compatibility and a more advanced WhatsApp platform. With features like parallel sending, Authkey improves customer engagement rates. Authkey expands its services across multiple sectors, making it a preferred choice for mid to large enterprises, while WATI focuses on one Service. Let’s explore further:

Multi-Channel Capabilities: WATI is limited to WhatsApp, while Authkey’s advanced platform connects with customers over SMS and email, alongside WhatsApp. Authkey provides complete connectivity across every channel, whereas WATI offers only one.

Competitive Pricing: Authkey offers the best pricing plans for businesses of all sizes, allowing you to explore all features for free. WATI, on the other hand, has limited features available for free for a limited time. WATI offers monthly plans, while Authkey provides flexible plans tailored to your needs, making it a better choice for startups and enterprises alike.

Platform Customization: Authkey allows you to customize features and the platform to suit your needs, a feature not supported by WATI. This helps enterprises maximize the utility of Authkey according to their business requirements.

Authkey Whatsapp Features

Authkey and WATI’s pricing plans

Start Plan of Both Platforms

FeaturesAuthkeyWATI
Pricing0 /- INR999/- Per month 
Free Onboarding and WABA AccountYesOnly Onboarding
Free Conversations1000 Conversation per monthAdditional Charges
All Features AvailableYesLimited Features

Basic Plan

FeaturesAuthkeyWATI
Whatsapp OnboardingDedicated live executive for each clientMaybe self-serving
Whatsapp Business APIYesYes
Multi-channel IntegrationYes(Whatsapp,SMS,email,voice)No(Only Whatsapp)
User ManagementFlexiable and supports teams all sizelimited
Automation ToolAvailable: Chatbot, Flow, Catalog,Payments, Automate messagingMay not include all tools
CRM integrationSupports all CRMsLimited Support
Broadcasting MessagingYesYes
Parallel Message  Sending FeatureYesNo
Customization Yes, Tailored to requirementNo
Live ReportsYesYes
LatencyYesNo
Fallback/FailoverAvailable for all channelsNo
WebhookYesYes

Enterprise Plan

PricingINR 0(Pay as you go, Prepaid model)INR999(14 day free trial)
Free onboarding & WABA accountYesOnly onboarding
Free Conversation1000 conversation per monthAdditional Charges
All Features AvailableYesLimited Features
Parallel Message sending Yes(SMS, Email)Not Available
Automation SupportAdditional charges for other platformsAdditional charges for other platform
Carousel, Whatsapp Flow SupportYesOnly carousel support
CTA button TrackingYesOnly CTA button support
Dedicated ManagerYesYes
CSV Campaign Scheduler YesYes
Monthly platform feeNoBased on plans: 999 INR, 2399 INR
Platform Markup ChargesNoNo
All basic plan featuresYesYes
IP WhitelistingYesYes
SupportChat,Email & CallYes
Fall Back FeatureYes Not Available

What’s Authkey offer over WATI

After understanding the differences, let’s understand Authkey’s plans. Authkey offers plans for both BSP (Business Solution Provider) and TSP (Technical Service Provider), each with its own benefits and limitations.

BSP Plans

This Plan is for customers who need dedicated customer support and join authkey without adding their won Credit card. Simply signup and start using by topup Authkey Wallet.

Startup Plan: The startup plan includes free WhatsApp onboarding and WABA account activation, with 1000 free WhatsApp messages every month. You won’t pay anything until you exceed your plan’s limits.

Basic Plan: Starting with Usage-Based Billing, this plan includes all the benefits of the Startup Plan, along with the ability to send WhatsApp messages as per the team’s pricing. It also includes campaign management, instant reporting, chatbot, and automation features, as well as options to create agents as needed.

Enterprise Plan: A fully customizable plan offering all features with the flexibility to tailor them to your needs. This plan provides pricing benefits and support for high-volume traffic, as well as early access to new features and a dedicated account manager.

TSP Plans

This plan is for customers who prefer to manage everything independently and connect their own credit card to Meta. The pricing model differs; click here to learn more.

Startup Plan: Offers 1000 messages and free onboarding with marketing features.

Basic Plan: Priced at $10 per month, this plan includes 10,000 conversations per month with chatbot support and more. If you exceed the limit, you’ll pay extra per conversation.

Standard Plan: Priced at $99, this plan offers 100,000 conversations and includes all features of the Basic Plan. This plan is ideal for large enterprises with high traffic volumes, offering lower costs on average compared to other plans.

Conclusion

Authkey stands out as a best alternative to WATI, offering a more versatile and cost-effective solution for businesses seeking to enhance their customer engagement through WhatsApp and other communication channels. With its competitive pricing, multi-channel integration, and extensive customization options, Authkey is well-suited for businesses of all sizes—from startups to large enterprises.

Whether you need basic WhatsApp messaging or a fully integrated communication platform that spans multiple channels, Authkey provides the tools and flexibility to meet your needs. By choosing Authkey, you’re not just opting for a more affordable alternative; you’re investing in a platform that offers greater functionality, better customer support, and the ability to scale with your business as it grows.

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