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RCS Messaging with SMS Fallback

Amazing Features of RCS Messaging with Authkey

How RCS Messaging with SMS Fallback Works?

  • Step 1: User sends an RCS message—Authkey’s system instantly triggers the message.
  • Step 2: The system checks if the recipient’s device supports RCS messaging.
  • Step 3: If RCS is available, the rich message is delivered with images, buttons & more.
  • Step 4: If RCS is unavailable, an automated SMS fallback is triggered, ensuring delivery.
  • Step 5: The user receives the best possible experience, and businesses track real-time delivery & engagement.

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  • Rich Media Messaging – Send images, videos, GIFs, and carousels for an engaging experience.
  • Interactive Buttons & Quick Replies – Enable easy customer actions like bookings, purchases, and replies.
  • Read Receipts & Typing Indicators – Know when messages are read and see real-time responses.
  • Verified Sender ID – Establish trust with branded messaging and prevent fraud.
  • AI-Powered Chatbots – Automate responses and enhance customer support.
  • Real-Time Delivery Tracking – Monitor message status and engagement instantly.
  • Seamless SMS Fallback – Ensure 100% message delivery even if RCS is unavailable.
  • End-to-End Encryption – Secure conversations and protect customer data.
  • Enhanced Customer Engagement – Higher open rates and interaction than traditional SMS.
  • Seamless CRM & API Integration – Connect with existing tools for automated campaigns
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Trusted By Brands
Acc
Apollo Hospitals
Atulaya Healthcare
Ayushman Hospital
Union Bank
VLCC
WH Warehouse
Indian Spinal Injury
Vypar
NeoDove
Upward
Physics Wallah
Mufin Green Finance
Acc
Apollo Hospitals
Atulaya Healthcare
Ayushman Hospital
Union Bank
VLCC
WH Warehouse
Indian Spinal Injury
Vypar
NeoDove
Upward
Physics Wallah
Mufin Green Finance
Acc
Apollo Hospitals
Atulaya Healthcare
Ayushman Hospital
Union Bank
VLCC
WH Warehouse
Indian Spinal Injury
Vypar
NeoDove
Upward
Physics Wallah
Mufin Green Finance

Never Lose a Message with RCS + Automated SMS Fallback

Rich Communication Services (RCS) sends a message with rich media, interactive buttons, and real-time engagement. However, not all users have RCS-enabled devices or active internet connections. So, what happens if an RCS message can't be delivered?

That’s where Automated SMS Fallback comes in! If a recipient’s device does not support RCS or lacks an internet connection, the system automatically switches to SMS, ensuring your message is always delivered.

Why is SMS Fallback Essential?

  • 100% Message Delivery – RCS first, SMS as backup, so your message never fails.
  • Wider Reach – Deliver messages to all devices, whether RCS-enabled or not.
  • Seamless Transition – No manual intervention is required; fallback happens automatically.
  • Consistent Communication – Customers receive your message in the best possible format for their device.
  • Maximized Engagement – Reach every customer, every time, increasing response rates and conversions

Use Cases for RCS Messaging

Marketing & Promotions

Run engaging promotional campaigns with rich media, discounts, and call-to-action buttons.

Transactional Updates

Send real-time order updates, payment confirmations, and OTPs with delivery assurance.

Customer Support

Provide instant, automated support with chatbots and interactive messaging.

Feedback & Surveys

Gather customer insights with interactive feedback forms directly in messages.

Why Authkey?

100% Delivery Guarantee

RCS or SMS, your message will always reach the customer.

All-in-One Messaging Powerhouse

RCS, WhatsApp, SMS, Voice & Email!

AI-Powered Automation

Save time with automated responses and intelligent workflows.

Secure & Verified Messaging

Protect your brand with verified sender IDs & end-to-end encryption.

Real-Time Analytics

Track delivery rates, open rates, and customer interactions in real time.

Easy API Integration

Connect seamlessly with your existing CRM and marketing tools.

Why Choose Authkey ?

We Scale with you

Regardless of one or million messages you send, our SMS infrastructure will ensure you that they deliver on time.

Pay as you Go

Utilization based pricing enables you to get discounted pricing from the beginning while only paying for what you use.

Enterprise-grade

We connect your messaging flow directly over 220+ carriers in 200+ countries for international delivery that is best in class.

Compliance & developers

We align you with the support and developer team. We ensure that your Authkey.io experience is smooth and successful.