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Say Hi! To your E-commerce customers with WhatsApp

E-commerce customers | Authkey.io

Ease your Customer by adding WhatsApp

Promotional Campaigns

Use WhatsApp Business for ecommerce to send marketing broadcast campaigns featuring promotions, sales discounts, new product launches, and back-in-stock notifications, complete with multimedia attachments.

Promotional Campaigns | Authkey.io
Product e-Store | Authkey.io

Product e-Store

E-commerce businesses can present all products to customers via WhatsApp, allowing them to explore various categories and make the ideal selection. Customers can go through all the details as well as get product catalogs.

WhatsApp widget

Integrate a WhatsApp chat widget into either the left or right corner of your ecommerce website, providing visitors with a convenient platform to ask their questions. Implement fast query responses through automation for common inquiries.

WhatsApp widget | Authkey.io
Chat Support And Customer Feedback | Authkey.io

Chat Support And Customer Feedback

Enhance customer engagement in e-commerce through WhatsApp chat support, facilitating multi-agent connectivity. This chat support offers personalization with automated responses to standard queries and human agent assistance for typical questions, operating 24/7. It also allows for soliciting customer product feedback post-purchase.

Secure Payments Method

WhatsApp Business simplifies payment transactions. WhatsApp allows customers to transfer/pay money through by inbuilt PAY option or clicking the sent link. WhatsApp payment system relies on the Unified Payments Interface (UPI) method, enabling fund transfers without the necessity of sharing bank account details.

Product e-Store | Authkey.io

How can ecommerce business start with WhatsApp business Platform?

E-commerce businesses can adopt WhatsApp messaging through Business Application, WhatsApp business API & Cloud API.

WhatsApp Business App

You can install the free mobile application at playstore or ios to start using the WhatsApp Business. It offers a one on one customer chat or message sending.

No integration APIs available.

Promotional broadcast is limited to 4 contacts at once.

It's a free service.

WhatsApp Business API

WhatsApp Business API is designed for medium to large enterprise businesses communications needs. It offers a verified green tick badge. We recommend ecommerce business to start with it as an advanced and scalable solution for customer interactions.

API integrations and webhooks.

Pricing varies on user or business initiated conversations.

WhatsApp Cloud API

WhatsApp offered cloud API solutions for enterprises for custom and personalized features. It offers direct connectivity with Facebook (Meta). You require a dedicated server and interface. Business has to maintain its interface and features.

Direct service from Meta.

API integrations and webhooks.

No BSP involved, direct whatsapp pricing plan.

Why Choose Authkey ?

We Scale with you

Regardless of one or million messages you send, our SMS infrastructure will ensure you that they deliver on time.

Pay as you Go

Utilization based pricing enables you to get discounted pricing from the beginning while only paying for what you use.

Enterprise-grade

We connect your messaging flow directly over 220+ carriers in 200+ countries for international delivery that is best in class.

Compliance & developers

We align you with the support and developer team. We ensure that your Authkey.io experience is smooth and successful.