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Simply connect with Authkey WhatsApp Business API to your logistics platform, and unlock the advantage of expanding your customer base. Provide real-time order updates, enable 24/7 customer support, and enhance the overall experience of order tracking.
With the integration of WhatsApp Business API, Companies can effortlessly deliver a personalized tracking experience. Send automated real-time notifications, providing updates on shipment status, including dispatch details, in-transit status, and estimated delivery times.
The company uses WhatsApp Business to establish a seamless connection with its ground partners. This provides real-time updates on delays, route changes, and any transportation-related inquiries, ensuring efficient communication between the company and its customers.
The logistics company uses WhatsApp to confirm successful deliveries and address any post-delivery concerns raised by customers. Additionally, by obtaining feedback from customers through WhatsApp, the logistics company can swiftly gather valuable insights, allowing them to continuously improve and refine their services for an enhanced customer experience.
The authkey platform makes it simple to broadcast promotional campaigns, offer discounts and extend special deals to the existing customer base. This approach aids the company in building a robust customer foundation, encouraging loyalty and making a preference for the same platform for logistics services.
The success of a logistics business depends upon effective communication between users and the company. Customers require timely product updates and assurance of the security of their items. WhatsApp Business plays an important role in streamlining this entire process securely, offering features such as:
Multi-language support
Features to send Personalize order message details.
24/7 automated customer support.
Low cost from other channels
Ability to run campaign Ads
Send promotions or offers to old customers
Feedback ability
Ability to update customers about orders without delay
Regardless of one or million messages you send, our SMS infrastructure will ensure you that they deliver on time.
Utilization based pricing enables you to get discounted pricing from the beginning while only paying for what you use.
We connect your messaging flow directly over 220+ carriers in 200+ countries for international delivery that is best in class.
We align you with the support and developer team. We ensure that your Authkey.io experience is smooth and successful.