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WhatsApp for Banking and Finance Sector

Integrate WhatsApp into the BFSI system, enabling online chat support and transforming traditional banking into accessible and more convenient.

WhatsApp for Education | Authkey.io

98% Delivery Rate

40-60% Engagement rate

5x Conversion Rate

Benefits of WhatsApp for Banking and Finance Growth

Digitization is the foundational strength of the banking and finance sector. Integrating the WhatsApp Business API gives power to banks and NBFC to automate tasks such as KYC processes, customer balance inquiries, opening accounts on WhatsApp, 24/7 customer support features and more.

Send Personalized Financial Message

WhatsApp for Banking gives features for customizing and personalizing messages.

  • Integrating WhatsApp helps to improve engagement with customers and give more information.
  • Customers get more information and send responses over WhatsApp.
WhatsApp for Education | Authkey.io
Banking at Whatsapp | Authkey.io

Banking at Whatsapp

WhatsApp Banking Integration helps banks to make accounts at their fingertips.

  • WhatsApp automation features such as checking your balance, obtaining mini statements, and more.
  • Now customers Open a bank account over WhatsApp.

Update about services and products

WhatsApp Business has a higher open rate and click-through rate compared to other channels.

  • Banks and financial institutions can use the Whatsapp Business platform to send updates on new schemes, raising awareness and connecting with a larger customer base.
  • The feature of personalized messages allows for the sending of more creative and engaging messages.
Update about services and products | Authkey.io
Document Collection & KYC | Authkey.io

Document Collection & KYC

WhatsApp Business is end-to-end encrypted which is the safest channel to connect with customers.

  • Challenges in managing documents and customer data. With WhatsApp, the process of handling customer documents has become more easy.
  • Document sharing for KYC is secure on WhatsApp, a preference for many customers.

Get More with Authkey

Personalized message
  • Offer product features
  • Add custom links
  • Add call-to-action buttons
  • Create feedback forms
Custom templates
  • Marketing Templates
  • Transactional messages
  • OTPs Template
  • KYC support
Rich Media Support
  • QR Support
  • Image And Video Support
  • Document support

Why use WhatsApp for Banking and Finance?

The success of a BFSI(Banking, Financial Services and Insurance) depends on digitization. Customers looking for net banking features over WhatsApp. WhatsApp Business plays an important role in streamlining this entire process securely, offering features such as

Multi-language support

Check balance over WhatsApp

Send an offer or new scheme

Feature to automate the KYC process

24/7 automated customer support.

Low cost from other channels

Ability to run campaign Ads

Feedback ability

Mini Statement Support

Are you ready to make your BFSI on WhatsApp Business API?

Just click to schedule a demo with our technical expert for the onboarding and integration of WhatsApp into your platform.

Why Choose Authkey ?

We Scale with you

Regardless of one or million messages you send, our SMS infrastructure will ensure you that they deliver on time.

Pay as you Go

Utilization based pricing enables you to get discounted pricing from the beginning while only paying for what you use.

Enterprise-grade

We connect your messaging flow directly over 220+ carriers in 200+ countries for international delivery that is best in class.

Compliance & developers

We align you with the support and developer team. We ensure that your Authkey.io experience is smooth and successful.