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Drive Quality Leads with CTWA

Generate Leads with Meta Ads Manager That Open WhatsApp Chats.

Voice API service | Authkey.io
Trusted By Brands
Acc
Apollo Hospitals
Atulaya Healthcare
Ayushman Hospital
Union Bank
VLCC
WH Warehouse
Indian Spinal Injury
Vypar
NeoDove
Upward
Physics Wallah
Mufin Green Finance
Acc
Apollo Hospitals
Atulaya Healthcare
Ayushman Hospital
Union Bank
VLCC
WH Warehouse
Indian Spinal Injury
Vypar
NeoDove
Upward
Physics Wallah
Mufin Green Finance
Acc
Apollo Hospitals
Atulaya Healthcare
Ayushman Hospital
Union Bank
VLCC
WH Warehouse
Indian Spinal Injury
Vypar
NeoDove
Upward
Physics Wallah
Mufin Green Finance

What are Click to WhatsApp Ads?

Click to WhatsApp Ads are a type of advertising on Facebook and Instagram (Meta Ads) that allow users to click a call-to-action (CTA) button and instantly start a conversation in the WhatsApp messaging app. These are also known as CTWA for short.

CTWA ads are highly effective for engagement and customer conversion because they enable instant, real-time communication on WhatsApp.

WhatsApp Marketing Campaigns

Instant Engagement

Send ad clicks directly to WhatsApp chats and start real conversations instantly. With Authkey’s Shared Inbox, your team can receive and respond to qualified leads in real time. These Ads Obtain better results, drive better engagement and higher conversions.

Better Lead Qualification

Qualify leads from the very first message. Use pre-filled questions, auto-replies, bot flows, or quick-reply buttons to segment users based on their intent. With WhatsApp Chats and CRM tagging, your sales team can focus less on filtering and more on converting.

Reduce Drops Offs

No lead to drop-offs due to slow websites or lengthy forms. CTWA eliminates that friction by sending users directly into a real-time chat on WhatsApp. With instant replies from bots or live agents, users get quick responses.

Capture Leads Data

WhatsApp operates through phone numbers, every user-initiated chat captures a verified contact instantly. Authkey’s WhatsApp CRM automatically builds your lead database. It's just real-number data collection from active prospects.

Automatic Leads Distribution

Every chat from Click to WhatsApp Ads is auto-assigned to the right agent in the Shared Inbox based on availability, department, or custom rules.

Also with Sticky Agent, returning users are always routed to the same agent for a personalized experience.

How Does CTWA Work?

1. Works with WhatsApp Business API

Authkey’s Click to WhatsApp Ads solution is fully integrated with the official WhatsApp Business API, giving access to all advanced messaging features including automated replies, chatbots, and broadcasts.

2. Create Your CTWA Campaign

Create your campaign on Facebook or Instagram using Meta Ads Manager. Choose your objective, set your audience, and select WhatsApp as the messaging destination for instant chats.

3. WhatsApp CRM – A Team Inbox Tool

Authkey’s WhatsApp CRM manages all your incoming chats in one Shared Team Inbox. Assign leads, reply faster, automate replies, and track conversations to turn WhatsApp into a sales machine.

4. Broadcast Capabilities

Capture user phone numbers from CTWA leads effortlessly and send personalized broadcasts such as product updates, promotions, and reminders directly on WhatsApp.

Click to WhatsApp Ads – Setup Guide

Launch and automate WhatsApp campaigns effortlessly using Authkey’s platform.

Step 1

Getting Started with WhatsApp Business API

  • Create a Facebook Business Page.
  • Verify Facebook business to get Manager ID.
  • Onboard WhatsApp Business API with Authkey.
  • Get approved and ready to launch CTWA campaigns.
  • Start sending/receiving messages, run ads, and automate conversations using Authkey.
Create Ad in Meta Ads Manager
Step 2

Create Ad in Meta Ads Manager

Start by creating a new campaign in Meta Ads Manager.

Choose an objective: Awareness, Traffic, Leads, or Sales.

Set your audience, budget, and schedule in the ad set.

Design your ad creative and select WhatsApp as the destination.

Choose WhatsApp as Destination
Step 3

Choose WhatsApp as Destination

During ad setup, select Messaging Apps → WhatsApp so that clicks open a conversation with your business.

Write your Pre-filled Message
Step 4

Write your Pre-filled Message

Set a default message that appears when a user opens the chat from your ad. This increases engagement instantly.

Hi, I’m interested in your product. Can you tell me more?
Launch the campaign
Step 5

Launch the campaign

Finalize the ad creative, targeting, and message. Hit Publish to go live with your Click-to-WhatsApp ads.

Manage Leads on Authkey’s WhatsApp CRM
Step 6

Manage Leads on Authkey’s WhatsApp CRM

All leads from your ads are automatically captured in Authkey’s shared WhatsApp inbox. Easily manage conversations, track performance, and automate responses.

Turn CTWA into conversions with the power of Authkey’s WhatsApp CRM

A Team Inbox for WhatsApp Messages

Automatic Lead Flow

Capture WhatsApp conversations instantly in Authkey’s Shared Inbox and auto-assign to the right team.

Automate Follow-ups

Trigger smart chatbots or send instant replies to qualify leads and keep them engaged.

Multi-Agent Support

Distribute CTWA leads across your sales team with notes, tags, and organized workflows.

Track Every Touchpoint

Monitor campaigns, response times, and conversions. Sync with HubSpot, Zoho, or Google Sheets.

Native Meta Ads & Authkey CTWA Comparison

FeatureNative Meta CTWAAuthkey CTWA
Ad SetupVia Ads ManagerVia Ads Manager
Chat HandlingNoTeam Inbox + multi-agent support
AutomationManual scriptsBot flows for lead qualification
AnalyticsBasic metricsFull funnel: CTR, CPL, conversions
Upsell CapabilitiesLimitedRPM, Catalogs, Cross-sell automation
Follow-upManualSmart campaigns

CTWA Pricing

Click to WhatsApp Ads (CTWA) with Authkey are billed based on two key factors:

Template Messages Used + Number of Agents Dashboard

Get Free WhatsApp Business API- Onboarding Pricing

Get Free WhatsApp Business API

Start your Click to WhatsApp Ads journey with zero setup cost. Authkey offers completely free official

WhatsApp Business API onboarding. Pay as you Go with the template message.