Automate Customer Chats with an AI Agent
Deploy an AI Agent on WhatsApp chats to automate customer support, qualify leads, answer questions, manage conversations and drive sales 24/7.
See AI Agent in Action.
Add your business knowledge, then chat with your AI agent instantly to see how it responds to real customer questions.
Build AI Knowledge Base
Add data sources your chatbot will learn from
Drag & drop your PDF files here
or
Supports PDF only • Max 20MB per file • 2 files per session
AI is learning from your sources
Your chatbot is ready to answer questions from the uploaded knowledge.
Authkey Bot
OnlineBuild Your AI Agent in 3 Simple Steps
- 01
Signup at Authkey & Onboard Your WhatsApp Business Account
Sign up and onboard your WhatsApp Business Account (WABA) directly from the Authkey dashboard. Already using WhatsApp Business? You can migrate your existing account and get started.
- 02
Train Your AI Agent on Your Business
Teach AI agents all about your business by uploading relevant documents, FAQs, pricing details and other useful details. You can also add meeting links and customer support guidance.
- 03
Automate Customer Chats and Interactions
Now, the AI agent will do what you do: it will understand the intent behind incoming queries and respond accordingly. It can answer support questions, qualify leads, and provide instant responses.
Everything You Need to Train Your AI Agent
Lead Qualification
Define lead intents and let AI identify, understand, and qualify every incoming prospect.
Pipelines
Organize conversations by intent and move leads through the right stages automatically.
Workflows
Build Drag and Drop workflow. You can trigger an AI agent at any point of flow. Automate multi-step conversations triggered by keywords, intents, or events.
Triggers
Start the right workflow automatically when customers mention specific keywords, intents, or signals are detected.
Knowledge
Teach your AI agent with your business details with documents, text and business information.
AI Behavior
Configure your agent to understand intent, follow the right workflows, and respond consistently, with the tone and personality you set.
Test Your Agent
Preview real conversations, check its responses, and fine-tune your agent before going live.
How Does WhatsApp AI Agent Actually Work?
Build a Solid Business Knowledge Base
Train your AI Agent in the Authkey Panel with your products, services, billing details, and brochures. Just upload your sitemap, PDFs, docs, and help guides, and it takes it from there.
Shape How Your AI Agent Talks & Responds
Configure your agent to understand intent, follow the right workflows, and respond consistently. Set your lead qualification rules, pipelines, triggers, tone, and personality, all in one place.
Put Your AI Agent to Work
Your AI Agent does more than answer questions. Set it up to book appointments, raise support tickets, trigger workflows, and guide customers to their next step, automatically.
Send Every Chat Exactly Where It Needs to Go
Your AI agent understands what customers need, qualifies leads, routes chats to the right workflow, and hands off to your team when human support is needed.
From First Message to Final Action, AI Handles It All on WhatsApp
Identify Intent & Qualify Leads
- The AI agent understands each incoming chat, asks relevant questions and identifies the intent.
- AI agents understand the intent of chat and move conversation in the pipeline.
- The AI agent assigns chats as HOT, COLD, Follow-up, Junk, or other defined stages in the pipeline.
Customer Support
- AI agents answer common queries about pricing, products, brochures, and FAQs.
- They can raise support tickets for existing customers.
- Hand over complex queries to human agents when needed.
Sales & Conversion Automation
- Authkey AI agents help businesses automate sales conversations and convert more prospects.
- Provide product details, pricing, recommendations, and relevant answers on their interests.
- Share a payment link and guide them toward completing the purchase.
AI-to-Human Agent Handoff
- Authkey AI agents in WhatsApp CRM/ shared inbox detect when a customer needs human assistance.
- Route chats to the right team with conversation history.
- Rejoin chat when appropriate to maintain efficient customer support after the human leaves the chat.